Products from our product range are shipped via parcel service.
In case of larger volumes or amounts we commission freight forwarders to carry out transport services.

We will naturally process your order immediately upon receipt. Provided that there are no delays in delivery from the manufacturer, we generally deliver within 5 - 10 work days.

In spite of all care, loss/damage in transit might occur.
Should that happen it goes without saying that lost or damaged articles are replaced free of charge.

Please bear the following procedure in mind:
Please notify the Supplier about damage in transit immediately upon receipt of the goods.
Subsequently notify Stuhr EShop about ascertained damage.
Should you wish to send back goods, please notify us beforehand via email, fax or phone.

Thank you for your understanding and cooperation.